Our Services
Expert services, tailored to your co-op’s needs.
Co-ops can be complicated, but we can help! We have unparalleled experience managing housing co-operatives. From day-to-day maintenance and accounting to complex planning, we know what co-ops need to thrive.
Read more about the scope of services we offer.
Do you need something that’s not on this list?
We can create custom packages that work for your co-op.
“COHO has been an enormous asset for our community. Since they have joined us, I have personally seen our subsidy fund stabilize, our RRF grow and much-needed repairs get the attention and funding required. COHO has also been very helpful by increasing our pool of businesses to contact for quotes/repairs and advising us on compliance issues with the Co-op Act. Very professional and highly recommended.”
— Waldon Place Housing Co-op
Administration
We understand that your time is valuable and that you need to focus on building your community. That’s why we offer a range of reliable solutions to assist your co-op housing council or board with routine administrative tasks online and in-person.
Our team of professionals is ready to help you with the following services:
- Establishing and maintaining digital and paper filing systems
- Manage print and digital mail-outs, including contact lists and correspondence
- Tracking member insurance
- Taking minutes and preparing agendas
Financial Services
At COHO, we understand that a co-op’s financial health is crucial for a successful future. We know that managing finances can be challenging and stressful. That’s why we use an industry-standard accounting system to manage our client accounts, providing comprehensive and clear reporting.
Financial services offered include:
- Full-service accounting – updating dues, subsidies etc.
- Monthly and year-end financial statement production
- Budget preparation
- Property tax, homeowner grant, and insurance planning preparation and submission
- Administration of a pre-authorized debit program
- Financial quality control
- Accounts payable and receivable
- Audit prep
- Arrears management
Corporate Compliance
Housing co-operatives need a property management company that understands their unique corporate requirements. While we cannot offer legal advice, we are well-versed in the legal requirements of all co-operative housing operating agreements in BC. We can help sure these requirements are met and advise when legal advice is required. Our team of knowledgeable professionals is here to offer practical guidance and support to housing co-op boards, ensuring compliance with the Cooperative Association Act, as well as a co-op’s Rules, Occupancy Agreement, and policies. We provide valuable assistance in organizing and conducting productive board and members’ meetings, enabling you to put democratic control into action. Services include:
- Insurance renewals and claim management
- BC registry filings
- File corporate and government reports and liaise with governmental offices as needed
- Commercial insurance
- Corporate records filing system
- Share registers
- Director’s register
- Mortgage renewals
- Assistance with policy creation and implementation
Property Maintenance
Entrust the protection and upkeep of your assets to the experts in housing co-ops. Our COHO maintenance professionals will handle all the necessary repairs and maintenance, so you don’t have to lift a finger. Our services include:
- Customized annual maintenance calendar with a comprehensive preventive maintenance schedule
- Coordination of work orders for scheduled maintenance and repairs
- Janitorial services
- Online real-time and monthly reporting
- Handyperson services
- Tailored maintenance policies and procedures
- Reliable tracking and reporting of all maintenance activities
- Access to our extensive network of partner trades and suppliers
- Recordkeeping and filing support
- Project management and quote procurement
- Risk management planning
- Advice about maintenance concerns
Inspection Services
We are proud to offer professional inspection services, delivered by provincially certified building inspectors and backed by COHO’s reputation for outstanding service and value. Our comprehensive reports identify and prioritize any concerns in a format that is easy to understand and follow up on.
Clients with full-service agreements enjoy additional ease, as inspectors are able to immediately input necessary work into a trackable real-time online service request tool.
COHO’s inspection services can:
- Address urgent issues that may become emergencies if left unresolved
- Develop routine and preventive maintenance plans to keep the co-op in good repair
- Generate work orders for scheduled follow-ups
- Verify the condition of co-op units at move-in or move out
- Deal with hazardous materials and protect the health and safety of members
Ready to get started?
Need a repair or something just not working quite right?
Let us know by filling out a work order.
You should receive a confirmation email following your submission.
If you do not receive confirmation within 60 minutes, please re-submit your work order and/or send your work request to workorders@coho.bc.ca.
Work requests will be processed in priority sequence.
COHO Property Maintenance Feedback
Already use COHO Maintenance?
We’re always looking for ways to improve. Please let us know how we did and provide feedback on property maintenance work requests below.